Privacy Policy
Bostwood Estates Homeowners Association Privacy Policy
Effective Date: July 1, 2025
Last Updated: July 1, 2025
Bostwood Estates Homeowners Association ("HOA", "we", "our", or "us") respects your privacy and is committed to protecting the personal information of our members, residents, and users of our services. This Privacy Policy explains how we collect, use, store, and protect your information.
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## 1. **Information We Collect**
We may collect the following types of personal information:
* Contact Information: Name, address, email, phone number
* Property Information: Lot number, property ownership records
* Payment Information: Bank account details, credit/debit card information (processed via third-party services)
* HOA Account Activity: Payment history, dues status, maintenance requests
* Communications: Emails, forms, and any correspondence submitted to the HOA
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## 2. **How We Use Your Information**
We use your information to:
* Process payments and manage your HOA account
* Communicate important association updates, notices, and reminders
* Maintain accurate records of ownership and residency
* Respond to inquiries or requests
* Comply with legal or regulatory requirements
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## 3. **Sharing of Information**
We do not sell or rent your personal information. We may share your information with:
* Authorized HOA management personnel or board members
* Third-party service providers, such as accounting firms, legal counsel, or payment processors, solely for the purposes of managing HOA operations
* Government agencies, if required by law, subpoena, or regulation
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## 4. **Third-Party Payment Processors**
When you make electronic payments, your payment details are processed through secure third-party services. These providers are responsible for safeguarding your financial data in accordance with their own privacy policies.
We recommend reviewing their privacy policies before submitting payment information.
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## 5. **Data Security**
We take reasonable administrative, technical, and physical safeguards to protect your information, including:
* Secure access controls
* Password protection for management systems
* Encryption protocols used by third-party payment platforms
Despite our efforts, no system can be 100% secure. We cannot guarantee the security of information transmitted electronically.
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## 6. **Data Retention**
We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by applicable law or HOA recordkeeping policies.
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## 7. **Your Rights and Choices**
You may:
* Request to review or update your personal information
* Request that we delete certain data (subject to legal obligations)
* Opt out of non-essential communications by contacting the HOA
To exercise these rights, please contact us using the information below.
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## 8. **Changes to This Policy**
We may update this Privacy Policy from time to time. Changes will be posted on our website or communicated through HOA notices. Your continued use of HOA services after updates constitutes your acceptance of the revised policy.
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## 9. **Contact Us**
If you have questions or concerns about this Privacy Policy, please contact:
Bostwood Estates Homeowners Assocication
3467 US Hwy 601 S #301, Concord NC 28025
980-334-7500
president@bostwoodhoa.com
www.bostwoodhoa.com